“Did you give her the tablet?” — “I thought you did.”
Two people, one pet, one prescription — and nobody's sure. What to do if you double-dosed, and how to set up a record both phones can see.
Written by HeyVetto · Updated
Invite the sitter to your pet in HeyVetto. They see her medicines, vet visits and history on their own phone, tick each dose as they give it, and the tick shows on yours. Then send one short message with what an app doesn't hold — the food, the vet's phone number, the house quirks. The full checklist is below.
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It's the Thursday before the flight. You open WhatsApp and start typing to the sitter. Breakfast at seven, half a cup, the grain-free one in the blue bag. The tablet at eight in the evening, with food, hidden in cheese, she'll spit it out otherwise. The vet is on the high street; the number is — hang on.
Forty minutes later it's the longest message you've ever sent, and it's already wrong. The vet halved the dose on Tuesday and the note on the fridge still says the old one. The chip number is in a drawer. The vaccination card is in another drawer, and the kennel wants to see it on Saturday.
And then you're on a beach, and the only way to know whether the evening tablet went in is to message someone who is, at that moment, walking your dog.
The message isn't the problem — you do need to tell the sitter things. The problem is that it's a copy of your pet's record, typed from memory, frozen on the day you sent it, and it can't tell you anything back. It's the same reason your dog's medical history lives in five places: every handover makes one more.
Whichever way you hand it over, this is what a sitter needs. Most of it matters only on the day something goes wrong — which is exactly the day nobody can reach you.
Look at that list again, and sort it into two piles. The medicines, the vet visits, the allergies, the chip, the vaccinations — that's her medical record, and it changes: a new prescription, a dose halved on Tuesday. The food, the routine, the gate, the cheese — that's the house, and it hardly changes at all. The first pile is the one that goes out of date in a message. It's also the one where a mistake costs the most.
What none of them do: go both ways. The sitter can read what you wrote; you can't see what they did.
So don't copy the record — share it. In HeyVetto, a pet can be shared with one other person through an invite: the sitter joins your pet in their own HeyVetto, on their own phone, and you both hold the same animal.
What the app doesn't hold is the second pile — the food, the vet's phone number, the gate, the cheese. That part is still a message. But it's a short one, it hardly changes, and it's the part the sitter can't get wrong in a way that matters at midnight.
Free while HeyVetto is in testing, for you and for the sitter.
Some sitters have done this for twenty years and don't want another app. Fine: open the At the vet screen and tap Share. HeyVetto puts together a text summary — what she's taking now, what she's being treated for, the last visit, vaccines, allergies, lab history, chip and weight — ending with "Assembled with HeyVetto" and a link. Send it in any messenger.
Two things it doesn't include: the food and the vet's phone number. Add those lines to the message yourself, with the rest of the second pile. And it's a snapshot — it won't change when the vet does, and the sitter can't tick anything in it — so for a long trip, or a course of tablets, the invite is the better handover.
One honest caveat, or four. A pet can be shared with one other person at a time, so if your partner already shares her with you, the sitter can't join alongside — send them the summary instead. Joining replaces whatever pet is already on the sitter's HeyVetto, so a sitter who keeps their own animal in it should get the summary too. The tick isn't a live feed: it reaches your phone when both apps have been online, usually the next time you open it. And the sitter gets full access, not a view — they can add, edit and delete, like you — so invite the person you'd give a house key to, and nobody else. None of this replaces telling your clinic who will bring her in.
The food (brand, amount, times), every medication (name, strength, dose, time, with food or not), your vet's name and phone number and the nearest out-of-hours clinic, allergies, the microchip number, vaccination status, the routine and its quirks, an emergency contact, written permission for vet treatment with a spending limit, and where the lead, the carrier and the medicines are kept.
No payment — HeyVetto is free while it's in testing. Nothing from an app store either: the invite link opens in the phone's browser. The sitter signs in with Google or with a link sent to their email, then taps Join.
Open the At the vet screen and tap Share. It sends a text summary — what she's taking now, what she's being treated for, the last visit, vaccines, allergies, lab history, chip and weight — into any messenger. Add the food and the vet's phone number yourself; the summary doesn't carry them. It is a snapshot, so it won't update and the sitter can't tick doses in it.
Stop sharing. The sitter's HeyVetto goes back to empty, and everything — including every dose they ticked while you were away — stays in your account.
Usually the vaccination certificate or the pet passport page itself, not a list typed from memory. If you photographed that page into HeyVetto, the original photo is kept in the record, so you can show it on your phone. Ask the kennel ahead of time — some want the paper, or a letter from your vet.
Not at the same time, for now: a pet can be shared with one other person. Send the sitter the At the vet summary instead, or have your partner stop sharing for the trip and invite the sitter in their place.
Sources: AVMA — Your pet's medications
The essay was never the point. The sitter needs the house in a short message and the record on their phone — and you need to know, from wherever you are, that the evening tablet went in. Send the invite, send the short message, and go.
Two people, one pet, one prescription — and nobody's sure. What to do if you double-dosed, and how to set up a record both phones can see.
The clinic, the drawer, the camera roll, a chat thread and your memory — why each fails at the counter, and how to pull them into one searchable record.
Photograph her current prescription tonight, send the sitter the invite, and watch the doses from wherever you are. Free while we're in testing — for you and for them. Works offline, never sold.
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