HeyVetto
🔎 Records guide

Your dog's medical history lives in five places. Here's how to get it into one.

Written by HeyVetto · Updated

In one line

Your pet's history isn't missing, it's scattered. Photograph the next sheet you're handed, let the text be read off it, check three fields — and the record builds itself from there.

The vet looks up from the screen and asks when your dog last had her rabies shot.

You know this. You were there. It was spring, maybe the end of winter, and there was a sheet — the one with the stamp.

You start scrolling your camera roll with one hand, because the other one has a lead in it. Somewhere between a parking sign and 40 pictures of the same sleeping dog, there is a picture of that sheet. Probably.

The answer exists. It's just not here. Your pet's medical history is spread across five places, none of which talk to each other, and four of which are useless at the exact moment you need them.

The five places your pet's history is hiding

1. The clinic's system
Your vet wrote it down — in their software, under their patient number. You can't open it or search it. Switch clinics, travel, or land in an emergency room at 11pm, and the new vet starts from nothing.
2. The drawer
Certificates, discharge sheets, lab printouts. The most complete record you own — sitting at home, 40 minutes away. (Missing certificates? See the puppy vaccination schedule.)
3. The camera roll
You photographed the sheets. Good instinct: the paper is no longer the only copy. But you cannot search a photograph for the word "meloxicam."
4. The messenger thread
The vet sent the dosage by Viber. Your partner screenshotted the results to their mum. "1 tablet twice daily, 7 days" is still there — 4,000 messages up.
5. Your memory
"She's had the ear drops today." — "Are you sure? I gave them at eight." The least reliable storage in the house, and the one you use most.
Where it livesComplete?With you?Searchable?
The clinic's systemYesNoNo
The drawerYesNoNo
The camera rollPartlyYesNo
The messenger threadScrapsYesBarely
Your memoryNoYesNo
One record on your phoneYesYesYes
The clinic The drawer Camera roll The chat Memory One record, searchable
🔎 Five places, none of them at the counter when the vet asks. One record has all of them in it.

A photo of a vet sheet isn't a record. It's a picture of one.

A photo album gives you an image of a page. To get an answer out of it, you are the search engine: scroll to roughly the right month, zoom in, squint at the handwriting, decide whether that's a 0.4 or a 0.9.

A record gives you the content. Drug name, dose, date, clinic, lab values — as text you can search, with the original photo kept underneath, because your vet will still want to see the sheet.

That's what HeyVetto does with a photograph. Edges snap themselves, three pages of results stay one record, and the findings, the prescription and the lab values come back as searchable lines. Handwriting included.

1. Photograph edges snap 2. It reads dose · date · labs 3. Check three date · clinic · kind Filed searchable About fifteen seconds, standing at the counter.
📷 The whole filing job. Three fields to check, then it's done.
The Records screen in HeyVetto: six records over two years, on one shelf, searchable
🔎 Five places, pulled into one: every sheet from two years on a single shelf, and a search box above it.

"What were her liver numbers in the spring?"

One search box, every sheet you've ever photographed, including the ones the vet wrote by hand.

One honest note: handwriting is hard, and HeyVetto sometimes gets a character wrong. It flags what it isn't sure about, and the original photograph is one tap away, unaltered. A tool that admits its doubt is more useful than one that sounds confident and is wrong.

Get the doses out of your head

Prescriptions are where well-meaning households go wrong. Not from carelessness — a 7-day course crosses a workday, a weekend, two people and one tired evening.

A broken course may not work. The FDA's guidance for pet owners is blunt: skipping doses, or not finishing, can mean starting over with a different drug.

So the prescription HeyVetto reads off the sheet becomes a course you tick off:

  • Name, dose, frequency and duration — from your vet's own sheet, not typed by you
  • A reminder when a dose is due
  • A day counter, so "day 3 of 7" is a fact, not a guess
  • Finished courses stay in the history, so "what has she already had?" has an answer months later
Today 1 of 3 taken
Meloxicam 1.5 mg/ml
0.4 ml with food · day 3/7
Morning
Synulox 250 mg
1 tablet · day 3/7
Midday
Joint supplement
1 capsule · every day
Evening

The last point matters more than it sounds. When a vet asks whether your cat has had antibiotics before, "I think so, the pink liquid one" is not an answer. A list with names and dates is. Same for lab values in a row: one reading is a number; next to last spring's, it's a trend.

Two people, one record

"Did you give her the tablet?"
"I thought you did."

Nobody should solve that by memory. The honest answer is usually a shrug, then a skipped dose — or a double one. (If that is you, tonight, tablet in hand: what to do, and how to stop guessing.)

Send the other person in the house a code and you both hold the same pet: the same documents, the same doses.

  • A dose ticked on one phone shows as taken on the other
  • Both of you can add, edit and delete — no spectator
  • One invite code, read out or sent as a link. Works once, for 48 hours
  • Stop sharing whenever you like; everything stays in your account
Your phone ticks the morning dose Their phone sees it ticked One record same pet · same doses
👥 A tick on one phone is a tick on both. Nobody gives it twice.

This also fixes "her papers are on my phone and I'm at work" — the classic failure of the camera roll, where the person at the clinic is never the person with the photos.

The page a new vet actually wants

A vet who has never met your dog starts from zero. There are six things they ask in the first two minutes, every time — and none of them are in your head in the right order.

HeyVetto assembles that page from documents you've already photographed. You never type a line of it:

  • What she's on now, what she's being treated for, when she was last seen
  • Every vaccination with its date
  • Allergies and the chip number
  • Lab values in a row, out-of-range ones marked
  • One tap copies the whole summary as text — into a message, an email, or the receptionist's screen
Milo — HeyVetto 6 records
On nowMeloxicam 1.5 mg/ml · Synulox 250 mg
Treated forLeft ear: inflammation
Last seen12 June 2026 · Vetcity
VaccinesRabies · 04 Apr 2026
AllergiesChicken protein
Lab historyALT 52 · Haematocrit 36 %, below range
Chip804 0980 0123 4567
One tap and it is text, ready to send.

The same page works for a boarding kennel, a new city, a sitter, or a locum at 9pm on a Sunday.

How to start tonight (without typing in the old folder)

Most people never get organized because "digitize the folder" sounds like a Saturday. It isn't — you don't start with the folder at all.

  1. Photograph the next sheet you're handed. Not the drawer. The next one. Fifteen seconds at the counter, and the only habit that matters.
  2. Check the three fields. Date, clinic, kind. Filed and searchable.
  3. Add the old papers on a rainy evening. Or don't. Or do five and stop. The record works from the first document. For the paper itself, see how to organize pet records.

No account needed to start. It works offline — the state your phone is usually in inside a concrete-walled waiting room. And it's free while HeyVetto is in testing.

❓ Questions owners ask

Where should I keep my pet's medical records?

Somewhere searchable, on your phone, open to everyone who cares for the animal — and backed by the original documents. Paper folders are complete but immobile; camera rolls are mobile but unsearchable. An app is both, provided it stores the content of the sheets, not just pictures of them.

What if it reads something wrong?

The photograph is one tap away, exactly as the vet wrote it. HeyVetto flags readings it isn't sure of, and the original is never altered or deleted. If the sheet itself is the puzzle: what the abbreviations on a lab sheet mean.

Do I have to type in my whole old folder first?

No. Start with the next document you're handed. Old records go in whenever you feel like it — a few at a time, or never.

Is my pet's health data safe?

Backups are encrypted. Nothing is sold or shared with insurers. Sign out and the phone keeps nothing. Download everything — records and photos — as one file and leave whenever you want.

Does it work for cats?

Yes. Dogs and cats, and multiple pets per account.

Can I get the records out again?

Export everything as PDF whenever you like. Leaving is easy on purpose — the only honest way to ask someone to keep their pet's history with you.

How do I get my dog's medical records from a previous vet?

Ask the clinic, by phone or email, for the full record as a PDF — visit notes, lab results and imaging reports, not just the vaccination card. The clinic owns the file; you have the right to a copy, and in most countries it must provide one. A small printing fee is normal. The records guide has the whole process.

Sources: FDA — Medications for your pet: questions for your vet · AVMA — Your pet's medications

Five places. Every one holds a piece of the answer, and not one hands it to you at the counter with a dog on the lead. You don't need to organize the folder. You need to stop opening it.

Photograph your first sheet.

Free while we're in testing. Do one document tonight and see what it makes of it. Otherwise the answer stays in a drawer at home, and the next time a vet asks what she's already had, you'll guess. iPhone & Android · no account to start · works offline · never sold.

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